Delivery & Returns
||2-5 business days
||1-2 business days
Please note; Import duty and taxes are your responsibility.Please check with your local customs office for further information.
To place a return please:
1. Read our returns policy carefully below
2. Complete the form on this page
3. Package and return your garments back to us at the below address and include your order number & name within the parcel
PO BOX 2596
At BASE, we are very proud of our reputation for quality. However, if for any reason, you are not happy with our products purchased online, we are happy to offer a refund on full priced purchases where the goods are:
- Returned within 30 days of receiving your order. Returns received after this period will not be accepted.
- Returned in original condition; clean, unworn, with the original tags attached.
- International return requests must be made to BASE within 7 days after receiving your item(s). Return requests that have been submitted after the 7 day period will be denied.
Note: Refunds are offered on full-priced items only. Sale items are eligible for exchange or store credit only.